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CUSTOMER CARE

At MJ Community, we are committed to providing our customers with exceptional care and support. Your satisfaction is our top priority, and we strive to ensure that your experience with us is enjoyable and seamless. Our Customer Care policy outlines our dedication to assisting you with any questions, concerns, or issues that may arise during your interaction with our website and products.

1. Accessibility

We aim to make our website accessible and user-friendly for all customers. If you encounter any difficulty while navigating our site or require assistance with placing an order, please do not hesitate to reach out to our customer support team @BobsBlazed#9879 on Discord.

2. Timely Assistance

Our customer support team is available to assist you with any inquiries or concerns you may have. We strive to respond to all customer inquiries within 24-48 hours during our business hours. Please be aware that response times may be slightly longer during weekends, holidays, or peak periods.

3. Transparency

We believe in being transparent with our customers about our products, shipping, and return policies. All relevant information is provided on our website, and our customer support team is always available to clarify any doubts or provide further details.

4. Personalized Support

We understand that each customer's needs are unique, and we are committed to providing personalized support to ensure that your concerns are addressed effectively. Our customer support team is trained to handle a wide range of issues and will work diligently to find the best possible solution for your situation.

5. Feedback and Improvement

We value your feedback and are constantly seeking ways to improve our products, services, and customer experience. If you have any suggestions or feedback regarding our website, products, or customer care, please feel free to share them with us @BobsBlazed#9879 on Discord. We are committed to using your input to make continuous improvements.

Thank you for choosing MJ Community for your community-centric merchandise needs. If you have any questions or require assistance, please don't hesitate to contact us @BobsBlazed#9879 on Discord. We are here to help and ensure that you have an enjoyable shopping experience.

PRIVACY & SAFETY

Last updated: 3/31/2023

At MJ Community, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data when you visit our website or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

  1. Information Collection and Use

    While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

    • Name

    • Email address

    • Shipping and billing address

    • Telephone number

    • Payment information

    We use this information to fulfill your orders, provide customer support, send promotional emails (with your consent), and improve our website and services.

  2. Log Data

    Like many websites, we collect information that your browser sends whenever you visit our website. This log data may include information such as your computer's IP address, browser type, browser version, pages of our website that you visit, the time and date of your visit, time spent on those pages, and other statistics.

    We use this data to analyze trends, administer the website, track user movement on the website, and gather demographic information to improve our services.

  3. Cookies

    Cookies are small data files stored on your computer or mobile device by websites you visit. We use cookies to improve your browsing experience, remember your preferences, and analyze our website's performance.

    You can disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.

  4. Security

    The security of your personal information is important to us. We follow industry-standard practices to protect the information we collect and maintain, including the use of encryption and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

  5. Third-Party Services

    We may employ third-party companies and individuals to facilitate our services, such as payment processing, shipping, and email marketing. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

    Please be aware that the privacy policies of these third-party services may differ from our own, and we encourage you to review their policies before providing any personal information.

  6. Links to Other Sites

    Our website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit, as we have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

  7. Children's Privacy

    Our website and services are not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us @BobsBlazed#9879 on Discord, and we will take steps to remove that information from our servers.

  8. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

  9. Contact Us

    If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please do not hesitate to contact us @BobsBlazed#9879 on Discord. We are committed to addressing your inquiries and ensuring your privacy is protected while using our website and services.

PAYMENT METHODS

- Credit / Debit Cards
- Google Pay

- Apple Pay

Payment Methods
Contact
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